Swimwear are non refundable but can be exchanged if items are returned in their original condition within 10 days of receipt. Prior authorization must be given by Beach Stuff Shop within 10 day period of delivery to exchange an item(s). In addition, the item(s) must be received by Beach Stuff Shop within 10 days of the authorization or the exchange will not be granted. In compliance with federal health regulations, items that are laundered, worn, damaged or soiled cannot be returned at the expense of the customer. All original tags, including hang tags, and hygienic liners MUST be in place on all returned merchandise (no exceptions will be made). Please make sure you wear appropriate under garments when trying on merchandise. We will not accept any merchandise that does not have original tags and hygienic liners in place, is damaged, laundered, soiled, worn, has deodorant stains, smoke damage or a musty odor. If we receive merchandise in this condition it will be returned to you at your expense. We understand look and fit are important, so please use our sizing guide before purchases. We will refund you for returned items (other than swimwear) within 15 days of receipt. A full refund will be given if items are returned in its original condition. Merchandise which is damaged or missing components is not refundable. Please use the size charts and features on Beach Stuff Shop to get as much information needed to make your purchase and of course we are always available to help.
Please call customer service at 1-800-337-4038 for any additional assistance.
Submit Exchange Request:
Free return shipping is provided for items within our guidelines. We will provide a return label delivered by USPS to your shipping address.
Buyers are responsible for return shipping with proper packaging outside of our guidelines.
On receiving items, refunds are submitted within 10 days.
If a problem is detected with one of the products, call our Customer Service Department immediately at 1-800-337-4038. If external damages to a package are evident, please notify the delivery driver before accepting the package and retain all packing material until you contact the Customer Service Department. Items Returned without authorization will be refused.